Frequently Asked Questions
Everything you need to know about bringing farmhouse comfort to your home.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. Once your order is handcrafted and leaves our farm, you will receive a tracking number via email.
What is your return policy for home decor?
We want you to love your space. If you are not satisfied, you can return unused items in their original packaging within 30 days for a full refund.
Are your wooden products sustainably sourced?
Yes, at Five Oaks Farm, we prioritize sustainability. All our wooden furniture and decor are made from reclaimed wood or certified sustainable timber.
Do you offer international shipping?
Currently, we only ship within the continental United States and Canada to ensure our larger home goods arrive safely and affordably.
How should I care for my handmade linens?
To preserve the quality of our textiles, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat or line drying.
Can I change or cancel my order after it's placed?
Since we process orders quickly, please contact our support team within 12 hours of purchase if you need to make any adjustments.